6 valuable takeaways every CIO needs to know

For every CIO some of the common key performance indicators are as below


  • How quickly they can take their organization into the digital world?
  • How to do it in a safe yet scalable manner?

6 valuable takeaways every CIO needs to know



We all now know that digital business is maturing from a tentative experiment stage to application at a massive scale. 

99% of top performers say IT is very or extremely important to business model change. 


In this perspective, Gartner, the global research and advisory firm did a CIO survey in 2019 (downloadable link for the report) involving:
  • Views of 3,000 peers in the industry
  • Key insights from top-performing organizations
  • How to refine your strategy in 2019 and beyond

In this article, we are giving a small brief on the key takeaways
  1. The rules of digitalization have changed - In the last 12 months, organizations have scaled their digital capabilities. The number of businesses taking digitalization is up by almost two times from 17% in 2018 to 33% in 2019
  2. Business model change is inevitable - Businesses are now moving towards online sales. Consumer expectations & cost-effective sales for continued growth are other factors why a business model shift to digital mediums is inevitable. 49% of 3,000 respondents believe their business model has changed or is changing. 
  3. The consumer is at the centre - Digitalization offers new ways to engage consumers. The focus is on delivering exceptional experiences for your consumers across the entire lifecycle while managing costly economically. Engagement helps in gaining the buy-in from customers providing high Return On Investment for your digital initiatives. Are you worried about how to measure your success with just ROI? Well, get a baseline done before going digital. Measure your customer retention and time to market with digital. Now finally, you can see the impact of your investments with clear hypothesis-driven objectives. Simple. Do you want to see more metrics and how others in the industry are comparing? See the full report here.
  4. With consumer engagement comes reward — and risk - Keeping your consumer data safe is crucial for your success. With high engagement levels on digital platforms for your brand, you now have access to incredible amounts of consumer-specific data. This data is vital in modelling your digital business and taking it further. This information is now your responsibility. 95% of CIOs are expecting security threats to increase shortly.  
  5. A product-centric approach is better for the future - Agility and flexibility are necessary for your digital transformation. A product-centric approach instead of a project-based one can help. 55% of organizations report they have already done the shift.
  6. Digital transformation is a rebalancing act - The changes needed to transform are both internal and external. It would involve a fair amount of rebalancing your existing infrastructure while adopting new disruptive technologies. The report gives a bird's eye view on the technology portfolio management here.

This report is a summary of the yearly survey, which, Gartner, conducts to track how senior IT leaders around the globe are balancing their strategic business, technical and management priorities. We have tried to provide a useful summary of the report in this blog post of ours. You can download the full report from this link.

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